This warranty will not apply if the type or serial numbers on the Product has been altered, deleted, duplicated, removed, or made illegible. Manufacturer reserves the right to refuse free-of-charge warranty service if the requested documentation can not be presented or if the information is incomplete, illegible or incompatible with the factory records.Repair, at manufacturer option, may include re-flashing of software, the replacement of parts or boards with functionally equivalent, reconditioned or new parts or boards. Replaced parts, accessories, batteries, or boards are warranted for the balance of the original warranty time period. The Warranty Term will not be extended. Manufacturer does not warrant the installation, maintenance or service of the products, accessories, batteries or parts.WHAT IS NOT COVERED BY THE WARRANTY?
This warranty is not valid if the defects are due to damage, misuse, tampering, and neglect or lack of care and in case of alterations or repair carried out by unauthorized persons.
Please make and retain a note of all data you have inserted into your Product (for example names, addresses, phone numbers, user and access codes, notes etc.) before submitting your Product for a Warranty service as such data may be deleted or erased as part of the repair or service process. Please note if you have downloaded material onto your Product (for example ring tones, ring tunes, screensavers, wallpaper, games etc.) these may be also deleted or erased as part of the repair or testing process. CellHut shall not be responsible for such matters. The repair or testing process should not affect any such material that was installed by CellHut on your Product as a standard feature.2. FACILITATE:
As an international warranty process could be tedious therefore a customer can send the product under warranty repair to CellHut to facilitate the warranty repair. CellHut will facilitate the warranty process for the customer for the cost of $60 which includes cost of shipping the product overseas, cost of shipping back the product from overseas and the cost to ship it back to the customer in US. All additional repair charges if any are sole responsibility of the customer. CellHut is only facilitating the complete warranty process and it cannot be held responsible for non repaired products by manufacturer.3. OUT OF WARRANTY:
After 14 days return period if the phone is considered to be out of warranty and the phone does
not meet the conditions above, or customer is not willing to wait as the warranty
process which could take about 6 weeks. Customer may choose not to go with the
warranty process and can get the product repaired through out of warranty
process in order to get the product repaired promptly.
As these products carry international warranty, some customers hesitate to send their product OVERSEAS and do not want to wait for five to six weeks while the phone is repaired. While on the other hand, CellHut offers a Repair Program at customerís expense. Cost of repairing the product will be quoted once we have diagnosed the problem. Repair is guaranteed for 90 days against defects in materials and workmanship. Customer will also responsible for the shipping charges which might incur while shipping the phone to CellHut and shipping it back to the customer.
For those who qualify for the manufacturer warranty but are reluctant to send their phone overseas and want to avoid the prolonged warranty process, can send the phone to CellHut. CellHut Repair Centre will notify the customer of the repair charges prior to any repairs will only charge after customerís approval.