PROCESSING TIME:
Your order is thoroughly reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the rigorous review by our Credit Card Department, it is sent to our warehouse for shipment.

Please note, credit card processing can take up to 1-2 business days (Depending on the accuracy of the information given to us by the customer.). Further, for security reasons, voice confirmation may be required before we can complete your order.

If the item(s) on your order are in-stock, we will ship them as soon as possible from our main New York City warehouse or from one of our Distribution Warehouses located throughout  the United States. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the backordered inventory in our warehouse. Orders over $200 require signature from the customer.

PROMOTIONAL SHIPPING:
Refunds will be subject to restocking fee for all orders with multiple items purchased and those which fall under a promotional free shipping category. Your invoice will be re-rated to the original amount including shipping charges.

TRANSIT TIME:
Ground: 3 - 8 Business Days
UPS Second Day: 2 Business Days
UPS Next Day Air: 1 Business Day

Note: Saturday delivery is only available on orders placed before 1pm EST on Friday.